Had an on-line reservation set to go and when looking to submit it advised me to get started on over – I identified as a representative right away and explained they could see the cost I was quoted but when refreshed when up $a hundred and twenty – Hard to feel that they might not stand by what they may see on-line – I wound up being forced to shell out the additional $one hundred twenty for the reason that I essential Individuals precise flights – once more challenging to consider they would not stand beside the net selling price – very high-priced
Our flight from Greenville, SC to Dallas arrived promptly but we were needed to remain during the aircraft on tarmac for nearly 90 minutes causing lots of to pass up connecting flights. AA screwed up once more–no-one proud of staying dealt with like cattle; you have never appreciated your clients.
My Mom experienced a worst knowledge with AA flight.my Mom is 81 yrs.old Girl who does not speak English.We asked for wheelchair help as a result of her arthritis and a language trouble.We had reconfirmed out request just before her departure and a few days prior to all with each other 4 moments.At DFW airport she needed to adjust aircraft.She acquired from the aircraft and was instructed to watch for a wheelchair aid.Just after waiting around very long time nobody came to help her.Due to not getting a wheelchair guidance punctually she missed her connecting airplane to N.J.In some way she deal with to obtain a aircraft but not till up coming early morning.Agent was helping her to create an arrangement for her to remain right away for the Airport.
I'm standing at American Airways counter in McAllen, Tx looking ahead to a hotel voucher 3 hrs just after landing from Flight 5783 that was redirected on account of negative weather conditions more than Queretaro.
Once i received towards the complimentary lodge that American set up for me, I identified as 800-433-7300 and talked to an agent there who, to my shock was unable to see flights that were available on USAIR. She informed me there have been no open seats on any on the early USAIR flights. I had been online and could see that there have been out there flights. I really booked a flight to prove it to her.
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Your purchaser service representatives are below helpful. After trying to go to a scheduled for months coaching seminar our flight was canceled building us not able to show up at. The only thing provided by American Airlines have been apologies plus a refund in the flight.
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I been given a lodge for that night time, but I have to check out at 12 midday, and my flight does not go away till11:30pm. Now I've 12 several hours exactly where I'm stuck in LA with none rationale being in this article.
Charlestown to Akron worst boarding expertise at any time. Gate 38 b. A greyhound bus terminal is better operate. Superior luck on your own new careers
March 25 I flew from Austin to Ft Myers with a plane modify In Charlotte. When scheduling my flight I asked for wheelchair guidance. Had to hunt one up in Austin. Was taken to gate 2hours in advance but was certain there can be help for boarding. Gate was modified without having a person at he desk could come across no help, and with wonderful trouble proceeded to new gate. All over again no guidance in boarding.
I traveled incredibly not long ago on 1 of your planes, I have often been content however, this expertise left me Together with the problem, “Why really should I use this airline?â€. I remaining L.A. to fly to Phoenix I used to be returning residence right after caring for my sister and needed to get dwelling right away because my spouse was hurt at your house. Prior to the airplane remaining there were Personal computer difficulties and once we landed the ramp wouldn’t open we had to be “towed †to another gate. “We didn't disembark within the aircraft until the last call for my future flight. I understand that you will discover challenges that take place however the service was Lower than specifications. At no time did any person say we have been sorry, other than the pilot reported, “Nicely I don’t know very well what to mention factors transpire, I suppose sorry could well be fantastic.
AA lost my baggage in Miami by not acquiring it with me on my flight to Talahassee, Fl and when I lodged a grievance they gave me a file locator to check standing. It took 3 days for getting my luggage and I needed to vacation to Panama Town Aprt to obtain my luggage after Tallahassee More Info Aprt acquired it and despatched it to Atlanta then to Computer by Delta.